1. Terms & conditions – dilosh

1. Company information

This website is operated by:

Dilosh
Camille Huysmanslaan 75 bus 6
2020 Antwerp, Belgium
Company number: 1034.643.768
Email: info@dilosh.eu

By using this website and placing an order, you agree to these Terms & Conditions.

We reserve the right to modify these Terms at any time. Changes will not affect orders already placed.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

3. Products & orders

All products are subject to availability.
We reserve the right to refuse or cancel any order.

Product images and descriptions are provided as accurately as possible but may slightly differ due to production or screen settings.

We may offer pre-orders. Estimated delivery dates are indicative and not binding.

4. Pricing & payment

All prices are listed in EUR and include VAT unless stated otherwise.

Payment must be completed at checkout. Orders are only confirmed after successful payment.

5. Shipping

Delivery is handled by third-party carriers.

Delivery times are indicative and may vary due to:
• stock availability
• shipping delays
• customs

Risk transfers to the customer once the order is handed to the carrier.

6. Right of withdrawal

You have the right to withdraw from your purchase within 14 days after delivery without giving any reason.

Returned items must be:
• unworn
• undamaged
• in original packaging with tags

We reserve the right to refuse returns that do not meet these conditions.

7. Refunds

Refunds are issued after inspection of returned items.

Original shipping costs are non-refundable.

Refund processing times may vary depending on payment providers.

8. Intellectual property

All content on this website (images, branding, designs, etc.) is the property of Dilosh.

Use, reproduction, or distribution without permission is prohibited.

9. Liability

We are not liable for:
• indirect damages
• website interruptions
• third-party service failures

The website is provided “as is”.

10. Privacy

Personal data is processed in accordance with GDPR.
Please refer to our Privacy Policy for more details.

11. Governing law

These Terms are governed by Belgian law.
Any disputes will be handled by the courts of Antwerp.

12. Contact

For any inquiries:
info@dilosh.eu